For interior design and renovation firms

Wake up to booked site visits, not unanswered renovation enquiries.

Video-led Meta campaigns that bring in homeowners who are ready to renovate, plus a WhatsApp AI that replies in seconds, qualifies them and books the showroom or site visit into your calendar.

We enquire like a homeowner would, time your reply and show you what the customer saw.

24/7first reply, day and night
Qualifiedbefore it reaches your designers
Bookedstraight into your calendar
SL
Studio Lumen Interiorsonline
Where renovation leads leak

Your designers are great at designing. Not at answering WhatsApp at 11 pm.

The ads work, the portals send enquiries, and then the lead goes quiet. These are the six places it usually happens.

01 / Speed

Slow replies

Designers are on site and the WhatsApp sits unread.

The AI replies in seconds, at any hour, and keeps the conversation moving.

02 / Fit

Price shoppers

Your calendar fills with people who only wanted the lowest quote.

It asks about scope and budget first, and only books homeowners who fit.

03 / Follow-up

Cold leads

Enquiries from ads and portals go quiet after one message.

Follow-ups carry on until they book or say no.

04 / Show-up

No-shows

Showroom slots wasted when nobody turns up.

Reminders go out before the visit, and reschedules are handled in chat.

05 / Handover

Lost context

Every designer re-asks the same questions.

A short summary of property type, size, budget and timing reaches the designer first.

06 / Spend

Wasted ad spend

You pay for the click, then the enquiry waits for an answer.

Every click is answered fast, so your ad budget is not spent on silence.

The leak calculator

What could slow replies be costing you?

Move the sliders to your own numbers. The result uses only what you enter, not industry averages.

Ads, portals, referrals and walk-ins that message or call.
Your honest guess. Late means after the homeowner has moved on to the next firm.
What a typical signed project is worth to your firm.
Roughly how many replied enquiries turn into signed projects.
Possibly slipping away each month
S$0

Enquiries replied to late0
Projects that could have closed0
Over a yearS$0

An upper estimate: a faster reply will not win every one of these. It shows what a quicker first response could be worth at your own close rate.

Fix this leak
How it works

From ad to booked consultation, without a designer touching the chat.

1

Ads that attract ready homeowners

Video-led Meta campaigns built around your real projects, aimed at people about to renovate: new keys, resale purchases and upgraders.

2

An AI that replies in seconds

Every enquiry gets a friendly, local-sounding reply on WhatsApp, whatever the hour.

3

It qualifies before it books

Property type, size, budget range, timeline and location, one question at a time.

4

Books and hands over

A showroom or site visit goes into your calendar, with reminders and a summary for the designer.

See the conversations

Four homeowners. Four real-feeling chats.

Illustrative conversations with a fictional firm and fictional names. Your agent is set up in your firm’s tone, with your calendar and your rules.

SL
Studio Lumen Interiorsonline

Why it matters
The ads

Ads that attract homeowners with a real project, not window shoppers.

Creative is built from your finished work and shaped for the questions homeowners actually ask before they enquire. Three example angles:

Angle 01

The reveal

A finished home, walked through room by room. Ends with one question: “Getting your keys soon?”

Angle 02

The designer explains

One of your designers on camera explaining a layout decision. Builds trust before the first message.

Angle 03

The honest brief

What a reno actually involves and what to decide first. Attracts homeowners who are planning, not browsing.

Example angles only. Final creative is built with your projects, your brand and your approval.

What you get

One system, one team, one weekly report.

Meta ad campaignsCreative direction, targeting, testing and management. Your ad budget goes to Meta and you control it.
WhatsApp AI agentSet up in your firm’s tone, with your rules for what it can and cannot say.
Calendar bookingShowroom visits, site visits and design consultations booked into your designers’ calendars.
Follow-up and remindersFollow-ups for quiet leads and reminders before every visit.
Handover to your designersA short summary of every qualified lead, and you can step into any chat at any time.
A weekly reportEnquiries, reply times, bookings and visits, so you see what the system actually did.

We stand behind what we control: how fast every enquiry is answered, the follow-up and the booking flow. Whether a visit becomes a signed project depends on your designers, your pricing and your offer, and we do not promise sales.

Where this comes from

Built on campaigns that already run.

S$7.67 to S$18.20

per lead, in real Meta Ads Manager results from our property-agent campaigns.

Renovation is a different market, so we will not quote those numbers as yours. We show your own enquiry, reply-time and booking numbers from the first week. See the property-agent screenshots.

Who it is for

A good fit if you run a real team.

Built for

  • Interior design and renovation firms with a team, and a showroom or regular site visits.
  • Firms that already get enquiries but reply slowly or unevenly.
  • Owners who have capacity to take on more projects.

Probably not for

  • Solo freelancers who answer every message themselves.
  • Firms with no capacity for more projects right now.
  • Anyone looking for guaranteed sales.
How we start

Small first. Proof before commitment.

1

A free reply-speed check

We message your firm the way a homeowner would, time the reply and show you what the customer saw.

2

A short pilot on your own enquiries

The agent handles real enquiries for a limited period, so you judge it on your own numbers.

3

Scale what works

Add the ad campaigns and more calendars once the numbers earn it.

Free reply-speed check

Find out what your next homeowner experiences.

Leave your details and we will reply on WhatsApp to arrange it.

  • We enquire as a homeowner and time your first reply
  • You see exactly what the customer saw
  • How an AI agent would have handled the same enquiry
  • No obligation. If we are not the right fit, we will say so.

We use your details only to contact you about this check. By submitting, you agree to us messaging you on WhatsApp.

Thank you.

We have your details and will message you on WhatsApp shortly to arrange the check.

Questions

Before you book.

How is this different from lead portals?

Portals sell you the enquiry. We help you win it: ads bring homeowners to your WhatsApp, and the AI replies, qualifies and books. The leads and the conversations belong to you.

Will it replace my designers or sales team?

No. It handles the first reply, the questions and the booking, so your designers spend their time on homeowners who are ready to talk. You can step into any chat at any time.

Will it quote prices?

Only what you approve. By default it explains how your pricing works and books the designer conversation, instead of guessing a number.

What do you need from us?

A WhatsApp number your clients use, a calendar for showroom and site visits, and a few finished projects we can build the ads around.

What about enquiries from portals and my website?

If an enquiry reaches your WhatsApp number or your web form, the agent can pick it up. We confirm the exact setup on the call.

How much does it cost?

It depends on how many enquiries you handle and how much ad spend you want to run. We cover the details after the reply-speed check, and your ad budget goes to Meta separately.

Will the AI sound like a robot?

No. Replies are written in a friendly, local tone and use your real calendar slots. You review the wording before anything goes live.

What results can I expect?

Results vary by firm, offer, budget and how quickly your designers follow up. We do not guarantee outcomes, and we will tell you honestly what is realistic for your situation.

Do I have to sign a long contract?

We explain the terms on the call. We would rather earn your continued business than lock you in.

Get my free reply-speed check